Privacy Policy
Effective date: March 28, 2026
PFA-GLOBAL HELLAS IKE (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through this website.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have regarding your information.
1. Information We Collect
We may collect the following types of information when you use our website or contact us:
- Contact information such as your name, email address, phone number, company name, and any other details you submit through our forms.
- Business inquiry information related to sourcing, trading, shipping, logistics, onboarding, or service requests.
- Technical information such as your IP address, browser type, device information, operating system, pages viewed, and general usage data.
- Cookie and similar technology data that helps the website function properly and improve user experience.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and provide our services.
- Process business requests, supplier onboarding submissions, and commercial communications.
- Improve website performance, user experience, and service delivery.
- Maintain security, prevent misuse, and protect our website.
- Comply with legal, regulatory, or contractual obligations.
3. Contact Forms and Third-Party Services
Our website may use embedded forms or third-party tools to collect inquiries and onboarding information. When you submit data through these tools, your information may also be processed by the relevant third-party provider in accordance with their own privacy practices.
We encourage you to review the privacy terms of any third-party service used through our website.
4. Cookies
Our website may use cookies and similar technologies to support core site functionality, remember preferences, measure performance, and improve the browsing experience.
You can manage or disable cookies through your browser settings. Please note that some website functions may not work properly if cookies are disabled.
5. Sharing of Information
We do not sell your personal information. We may share information only when necessary, including:
- With service providers or partners who help us operate the website or deliver services.
- To comply with legal obligations, enforce our rights, or respond to lawful requests.
- As part of a business transaction, restructuring, or organizational change, where permitted by law.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including business, legal, accounting, and compliance requirements.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location and applicable law, you may have rights related to your personal information, including the right to request access, correction, deletion, or restriction of processing.
To make a privacy-related request, please contact us using the contact details on our website.
9. International Use
Because we work with international buyers, suppliers, and logistics operations, information submitted through our website may be processed in different countries where we or our service providers operate, subject to applicable safeguards.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
PFA-GLOBAL HELLAS IKE
Athens, Greece
Phone: 00306947278287